Annual Maintenance
Support that keeps your business moving
Flexible AMC coverage for software, users, devices, networks and surveillance infrastructure.
Coverage options
Choose the support model that fits
The final scope, response time and coverage are customized after an environment assessment.
Essential Support
- Remote helpdesk
- Issue logging
- Scheduled preventive checks
- Basic service report
Popular structure
Business Support
- Remote and on-site support
- Priority-based tickets
- Preventive maintenance
- Asset and issue reporting
- Vendor coordination
Managed Support
- Dedicated/shared engineer
- Defined escalation matrix
- Infrastructure monitoring
- Management reporting
- Lifecycle planning
What can be covered
One AMC across your key systems
S
Software
Tally, business applications, configuration and user support.
H
Hardware
Desktops, laptops, printers, servers and peripherals.
N
Network
Switches, wireless, cabling, firewall and connectivity.
V
Surveillance
Cameras, recording devices, storage and monitoring.
AMC Request